All sales after 5pm EST on 2/20/2024 are final. In the case that an order was placed before this time, we offer a 30-day money-back guarantee on most items purchased from the shop.
We are happy to assist with a return of non-personalized items so long as the item has not been worn, washed, or used. We offer a 30-day return policy that begins from the date your order has been received. After this time frame, we are unable to assist with a return.
Extended Holiday Returns
Most items purchased in-store or online from November 15th through December 31st, are returnable until January 31st. Marketplace seller participation varies. See the Return Policy for details.
Return Center Portal
To begin a return, please visit our returns center portal by visiting our website, going to the bottom of the homepage to "Returns Center Portal" and open your order information using your order number and email address, clicking "view order" and selecting the option to begin a return.